Replace your phone menuwith a conversation.
No more "press 1 for billing." Alana answers every call instantly, understands natural speech, and helps — or transfers to the right person with full context. Send us your website URL and try it on your own business within a week.
Discover all that Alana can do — call our universal demo line 24/7 and try her live.
Hear Alana on a live call
An actual call handled by Alana, start to finish. All PII has been redacted.
Send us your URL. Call your own business a week later.
We scrape your public website — hours, services, locations, FAQs — and stand up a live phone number trained on your business. You call it. You hear how Alana sounds answering your calls. Then decide.
No integration, no procurement, no risk. Just a real phone number that answers like your best receptionist on their best day.
- 1Send us your website URL
That's it. Alana scrapes your public site — hours, services, locations, providers, FAQs — and trains on your business.
- 2Get a dedicated phone number
Within a week we hand you a live number. Call it yourself, share it with your team, or forward your main line to it.
- 3Try it, tune it, roll it out
You hear how it sounds on your own business. We tweak tone and workflows. Then flip the switch on your main number.
What Alana replaces.
Everything a real receptionist does. Never sleeps.
Natural conversation, no menus
No more "press 1 for billing, press 2 for scheduling." Callers just say what they need — Alana understands and helps.
Warm transfers with full context
When a human is needed, Alana calls the right person, briefs them on the caller and reason, then hands off. No repeating information.
Takes messages — and delivers them
If nobody's available, Alana takes the message and emails it to the right shared inbox with full call details. Nothing gets lost.
SMS follow-up
Urgent? Alana can text a summary to the on-call phone so doctors get the message even at midnight, on vacation, wherever.
Books appointments live
Alana reads your real calendar, offers open slots, confirms, and sends the confirmation — all inside the same call.
Answers the boring stuff
Directions, hours, insurance accepted, parking, forms to bring. The 60% of calls that don't need a human.
Bilingual English & Spanish
Detects the caller's language automatically. No menus, no transfers to a Spanish line — just conversation.
HIPAA-compliant by design
Encrypted calls, full audit logs, BAAs everywhere. Safe to deploy in a clinic on day one.
About 52% lower usage cost than staff — and never calls in sick.
$25/hr fully loaded (benefits, training, turnover). A 5-minute call costs about $2.08.
Plus a flat $3,000/month that covers unlimited agents. A 5-minute call costs about $1.00, roughly 52% less than staff. For a clinic handling 400 routine calls/day, that's about $157K a year saved on call handling, or about $121K net after the $36K annual fee, before eliminated overtime and training.
Frequently asked.
How is this different from a normal auto attendant or IVR?+
A traditional IVR forces callers through a menu tree — press 1, press 2, listen to options. Alana is a conversation. Callers say what they need in their own words, and Alana handles it or routes them to the right person with full context. No menus, no dead ends.
How fast can I try it on my own business?+
Send us your website URL and we'll spin up a live phone number trained on your business, usually within a week. Call it yourself before you commit to anything.
What happens when Alana can't handle a call?+
Alana does a warm transfer — she calls the right person, briefly explains who's calling and why, then hands off. If nobody picks up, she takes a message and emails a full summary to the shared inbox. Urgent calls can also be texted to an on-call phone.
Does it work with our existing phone system?+
Yes. Keep your current number and forward it to Alana, or point new marketing to the Alana number. No new hardware, no rip-and-replace.
Is it really HIPAA-compliant?+
Yes. Encrypted communications, full audit logging, and BAAs with every vendor. Safe for clinics, dental practices, and any healthcare use case on day one.
What does it cost compared to a receptionist?+
Alana Voice is $3,000/month flat for unlimited agents, plus usage at Retell platform cost + 20% (about $0.20/min). A 5-minute call costs about $1.00 versus $2.08 for staff, roughly 52% less. For 400 routine calls/day, that is about $157K/year saved on call handling, or about $121K net after the $36K annual fee, before eliminated overtime and training.
Can it do more than answer the phone?+
Yes — that's the next step. Alana can integrate with your EHR, employer portals, insurance, and back-office data to handle work status reports, pre-authorizations, and more. Start with the auto attendant, expand when you're ready.
Alana Health is a Gold Partner with Retell AI
Alana Voice is built on Retell AI — the enterprise voice AI platform behind our 24/7 patient and employer phone agents. Gold Partner is Retell's highest tier of recognized partner expertise.
View the Retell partner directorySend your URL. We'll send back a phone number.
One week from now, you can call your own business and hear Alana answer. No commitment, no integration — just a real demo trained on your real business.