Services & Pricing

Six fully managed services. One methodology.

Scalable, low-cost entry points for healthcare organizations. Start with one service, prove value, expand across the platform — all delivered The Alana Way.

Strategic Leadership

Fractional CTO / CIO

Your technology leadership without the burden of a full-time hire

Senior team of experts (not just one person)
Independent vendor oversight from Day 1
Program management across all initiatives
30+ hours/month of expertise to start
AI governance & data quality discipline
True end-to-end process focus

Executive Analytics

One source of truth for CEOs and clinical leaders

Custom executive dashboard design
EMR / payroll / finance data integration
Mobile app access for leadership
Daily automated reports
Transparent KPIs across all clinics
HIPAA compliant — 4 weeks to go-live

CRM Excellence

Salesforce CRM your team will actually use

5 Salesforce licenses included
Legacy CRM data migration (Zoho, etc.)
16 hours custom development / month
Full support & user management
EMR data integration via Alana Analytics
Scalable user licensing

Marketing Automation

Salesforce Marketing Cloud — campaigns that convert

Email campaign management (15K emails/month)
1 landing page per month
1 drip campaign per month
Marketing automation workflows
Campaign analytics & reporting
HIPAA-compliant — 2 weeks to go-live

Alana AI Agents

Custom AI agents to reduce admin costs & improve service

AI Phone Agent — 24/7 answering & scheduling
AI Chat Agent — website FAQs & insurance verification
AI Documentation Agent — visit transcription & notes
AI Follow-Up Agent — reminders & satisfaction surveys
1,000 HIPAA-compliant interactions / month included
Flexible add-on capacity as you scale

Ad-Hoc Project Services

Flexible, project-based expertise — no long-term commitment

Marketing: web/app dev, SEO, SEM, content
AI & development: custom agents, ML models
Salesforce: consulting, customization, integration
Data: engineering, predictive analytics, BI
Proof-of-concepts & emergency support
Strategic consulting & skills-gap augmentation

Fractional CTO / CIO

85–95% of healthcare AI projects fail. Ours don't.

Multiple vendors with zero coordination. No professional technology steering. The IT person managing tech as a "side hustle." Sound familiar? Get a senior team of experts running your technology — without the burden of a full-time CTO hire.

Independent vendor oversight from Day 1
End-to-end program management across all initiatives
Data governance — the #1 reason AI projects fail
Change management that drives real adoption
Access to MARRA's full ecosystem of specialists

Starts with a 2-week no-cost discovery

Start the Discovery

Phased Investment

Start light, scale up

Phase	When	Hours	Focus
Foundation	Month 1	30	Critical vendor oversight begins
Expansion	Month 2	38	Program management scales up
Integration	Month 3	45	Full change management activated
Maturity	Month 4	54	Strategic planning intensifies
Optimization	Month 5	59	Near full-service engagement
Full Service	Month 6+	63	Complete program management

Each phase corresponds to growing program management as your implementations expand.

Service Comparison

Choose the right entry point for your organization.

	Fractional CTO	Analytics	CRM	Marketing	AI Agent	Ad-Hoc
Best for	Multi-vendor implementations	CEOs needing KPI visibility	Sales teams needing CRM	Multi-location marketing	Reducing admin costs	Flexible expertise
Timeline	6-month ramp	4 weeks	4 weeks	2 weeks	2 weeks	Ad-hoc
Ideal scale	10+ locations	Any size	5 sales/BD users	15K emails/month	High-volume tasks	One-time projects

The Alana Way

Start small. Prove value. Expand.

Low-Cost Entry

Begin with a focused service — below board approval thresholds. Fast sales cycle, minimal procurement friction.

Build Trust

Begin with one service. Demonstrate value through results, not promises.

Expand Within

Layer additional services after 2–3 months. CTO discovers needs → recommends AI agents → implements Analytics.

End-to-End Always

We always look at end-to-end processes, ensure adoption, and coordinate every piece.

Ideal client profile

Healthcare services, workers' comp, and occupational health groups ready to consolidate their stack and scale technology professionally.

Revenue$25M – $200M annually
Locations10 – 50 clinics / facilities
IndustryHealthcare, workers' comp, occupational medicine
Tech maturityNo professional CTO/CIO; IT managed as side hustle
Pain pointsMultiple vendors, no coordination, data silos, failed projects
Sales team2 – 8 sales / BD professionals needing CRM

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