Five fully managed services.One methodology.
Scalable, low-cost entry points for healthcare organizations. Start with one service, prove value, expand across the platform — all delivered The Alana Way.
Your technology leadership without the burden of a full-time hire
- Senior team of experts (not just one person)
- Independent vendor oversight from Day 1
- Program management across all initiatives
- 30+ hours/month of expertise to start
- AI governance & data quality discipline
- True end-to-end process focus
AI voice + agent automation that replaces 40–60% of admin call time
- Alana Voice — 24/7 HIPAA-compliant AI phone agent
- Bilingual: native English & Spanish conversations
- Appointment scheduling, reminders & confirmations
- Pre-authorizations, work status & DOT exam intake
- Workplace injury triage & workers' comp dispatch
- $85K–$125K annual savings per clinic — 1–2 wk deploy
Lead and opportunity pipelines your team will actually use
- AI lead scoring for high-intent inquiries
- Lead and opportunity pipeline management
- Automated multi-touch follow-up across channels
- Employer account & contract opportunity tracking
- Forecasting and rep performance dashboards
- Salesforce CRM with EHR / PM integration
One source of truth for CEOs and clinical leaders
- Custom executive dashboard design
- EMR / payroll / finance data integration
- Mobile app access for leadership
- Daily automated reports
- Transparent KPIs across all clinics
- HIPAA compliant — 4 weeks to go-live
Salesforce Marketing Cloud — campaigns that convert
- Email campaign management (15K emails/month)
- 1 landing page per month
- 1 drip campaign per month
- Marketing automation workflows
- Campaign analytics & reporting
- HIPAA-compliant — 2 weeks to go-live
85–95% of healthcare AI projects fail. Ours don't.
Multiple vendors with zero coordination. No professional technology steering. The IT person managing tech as a "side hustle." Sound familiar? Get a senior team of experts running your technology — without the burden of a full-time CTO hire.
- Independent vendor oversight from Day 1
- End-to-end program management across all initiatives
- Data governance — the #1 reason AI projects fail
- Change management that drives real adoption
- Access to MARRA's full ecosystem of specialists
Starts with a 2-week no-cost discovery
Explore Fractional CTOPhased investment
Start light, scale up| Phase | When | Hours | Focus |
|---|---|---|---|
| Foundation | Month 1 | 30 | Critical vendor oversight begins |
| Expansion | Month 2 | 38 | Program management scales up |
| Integration | Month 3 | 45 | Full change management activated |
| Maturity | Month 4 | 54 | Strategic planning intensifies |
| Optimization | Month 5 | 59 | Near full-service engagement |
| Full Service | Month 6+ | 63 | Complete program management |
Each phase corresponds to growing program management as your implementations expand.
Choose the right entry point for your organization.
| Fractional CTO | Alana AI | Alana Sales | Alana Analytics | Alana Marketing | |
|---|---|---|---|---|---|
| Best for | Multi-vendor implementations | Reducing admin costs | Sales teams needing CRM | CEOs needing KPI visibility | Multi-location marketing |
| Timeline | 6-month ramp | 1–2 weeks | 4 weeks | 4 weeks | 2 weeks |
| Ideal scale | 10+ locations | High-volume call ops | 5 sales/BD users | Any size | 15K emails/month |
Start small. Prove value. Expand.
- 01
Low-Cost Entry
Begin with a focused service — below board approval thresholds. Fast sales cycle, minimal procurement friction.
- 02
Build Trust
Begin with one service. Demonstrate value through results, not promises.
- 03
Expand Within
Layer additional services after 2–3 months. CTO discovers needs → recommends AI agents → implements Analytics.
- 04
End-to-End Always
We always look at end-to-end processes, ensure adoption, and coordinate every piece.
Alana Health is a Gold Partner with Retell AI
Alana Voice is built on Retell AI — the enterprise voice AI platform behind our 24/7 patient and employer phone agents. Gold Partner is Retell's highest tier of recognized partner expertise.
View the Retell partner directoryFrequently asked.
How is Alana Health different from a typical IT consulting firm?+
We focus exclusively on healthcare and occupational medicine, deliver fully managed services rather than staff augmentation, and own end-to-end outcomes — not just deliverables. Every engagement starts with a free 2-week discovery workshop.
Do I have to commit to all five services?+
No. Most clients start with one service — usually Fractional CTO/CIO or Alana AI — and expand once they see results. Engagements typically grow after 60–90 days of measurable wins.
How long does a typical implementation take?+
Alana Voice goes live in 1–2 weeks. Fractional CTO/CIO engagements begin within 1–2 weeks. Analytics and Marketing services ramp over 30–60 days, depending on data and asset readiness.
Is everything HIPAA-compliant?+
Yes. All Alana Health services run on a HIPAA-aware architecture with encrypted communications, audit logging, and Business Associate Agreements with every vendor in the stack.
What does pricing look like?+
Fractional CTO/CIO starts at a fixed monthly retainer for 30+ hours of senior expertise. Alana AI is $3,000/month flat for unlimited agents, plus usage at Retell platform cost + 20% (about $0.20/min). Sales, Analytics, and Marketing are scoped per engagement after the discovery workshop.