Platform
One platform across the entire patient lifecycle.
Alana is built as five layers that work together — so your clinic stops stitching tools and starts compounding intelligence with every patient interaction.
01
Patient Acquisition Layer
Websites, local SEO, geo-targeted campaigns, referral attribution, employer outreach for occ-med.
02
Engagement Layer
AI intake assistant, voice agent, email + SMS nurture, employer portals — all HIPAA-aware.
03
Operational Layer
CRM pipeline, scheduling, intake automation, recertification tracking, workers' comp case management.
04
Intelligence Layer
Real-time KPI dashboards, payor-mix analytics, anomaly detection, natural-language data queries.
05
Integration Layer
EHR / PM / RCM connectors (Epic, Athena, eClinicalWorks, NextGen, Practice Fusion) plus BAAs.
Designed for healthcare's compliance reality.
- BAAs with all data subprocessors
- PHI segregation & audit logging
- Role-based access for clinical vs. admin teams
- Encryption at rest and in transit
- Retention policies aligned to your state law
- OSHA / DOT / ADA compliance dashboards for occ-med